Privacy & Cookies
I am committed to ensuring that the privacy of each client is protected. Should I ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.
I will not share or sell personal data to any third parties, and I will only use it for the essential purpose for which it was supplied.
Your details will be held securely by Pollen Floral Joy only for as long as required for business purposes. Details held will include information such as names, addresses, email addresses and phone numbers.
Any sensitive information such as clients’ bank details are removed from Pollen Floral Joy’s records immediately after use.
I use traffic log cookies to identify which pages of my website are being used. This helps me analyse data about web page traffic and to improve the website to tailor it to clients’ needs. This information is only used for statistical analysis and then the data is removed from the system.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree the file is added and the cookie helps analyse web traffic. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help me to provide you with a better website, by enabling me to monitor which pages you find useful and which you do not. A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share with me. Most web browsers automatically accept cookies, but you can usually modify your browser by setting to decline cookies if you prefer.
My website is built on a software platform called Squarespace. It is also hosted by them. You can read more about the way they ensure site users’ privacy is protected under EU Data Protection laws here:
When someone visits my website, I use Google Analytics and Squarespace Analytics to collect standard internet log information and details of visitor behaviour patterns. I do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. I do not make, and do not allow Google to make, any attempt to find out the identities of those visiting my website. You can find out more about all of this here:
Google Analytics and Squarespace
My website contains links to other websites of interest. However, once you have used these links to leave my site you should be aware that I do not have any control over any of those other websites. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and these sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
If you have any questions regarding this privacy policy, you can contact me by emailing info@pollenfloraljoy.co.uk.